Jim has a PhD. in Applied Management, Faculty of Economics and Social Science, University of Birmingham, a Masters with Distinction, University of Guelph, and a Masters with Distinction in Consulting and Coaching for Change, Oxford/HEC.

Jim is a frequent speaker at conferences and has published many articles. His research interests are: Public Sector Capacity Building; Public Sector Reform; HRM Transformation; and Performance Management.

Along with over 340 senior associates, Jim has led major change projects with national leaders in the Philippines, Vietnam, Barbados, Belize, Egypt, Guyana, Jamaica, Suriname, and Trinidad and Tobago.Jim has worked with many international organizations including the Canadian International Development Agency, International Development Research Centre, Caribbean Development Bank, Consulting, change expertise and leadership development is also provided to Canada’s Department of National Defence, the Canadian Forces College, Canadian Border Services Agency, Health Canada and other national institutions. Jim is Senior Fellow at the Canadian School of Public Service

Before starting TGN in 1991, Jim was a Department Head in the City of Edmonton and then Chairman of the Public Service Commission in the Province of Saskatchewan. After that he was Vice Principal for the Canadian Centre for Management Development and Director General of Consulting and Audit Canada. Jim led Canada’s successful bid to host the World University Games and was responsible for two government-wide Public Sector Reforms. He served on joint Cabinet-Deputy Minister Committees; chaired an OECD Expert Panel on Organizational Reform, and was the Executive Consultant for Canada’s Deputy Minister Task Force on Citizen-Centred Service Delivery.