Evaluation and Organizational Assessment
Review of Canada’s Literacy Program
TGN used the evaluation methodology Outcome Mapping in a comprehensive evaluation of Canada’s Literacy Program which is centrally coordinated and delivered by several hundred community agencies throughout the country. The approach, which focuses on understanding changes in behaviours and relationships, led to many program and delivery improvements.
Comprehensive Review of IDRC’s International Secretariats
The International Development Research Centre had a long history of carrying out its work with multiple donor funded Secretariats such as Model Forests, Bellenet, and Micronutrient Initiative. This was the first time that the process and approach was evaluated for lessons learned. Several improvements resulted including managerial and governance frameworks and interrelationships with donors.
Foreign Workers Program Review of the Working Conditions
TGN examined the program from the workers’ perspective and experience to gain knowledge of best practices. The assignment included an international study of the management of foreign workers. The review determined if the measures put in place to protect the workers achieved their purpose; benchmarked best practices and identified ways to improve policies and rules governing the project and manage the changes required.
Review of International Model Forests
There are close to 30 international model forests, some as large as the Province of Nova Scotia whose goal it is to manage these forests in an economically viable and environmental sustainable way in collaboration with the forest industry, indigenous groups, researchers and communities living in the forests. The evaluation was the first large scale testing of Outcome Mapping.
Review of Health Canada’s Health Prevention Programs
TGN undertook an evaluation of Canada’s 16 health prevention programs to examine their efficacy and effectiveness and to synthesise lessons learned from its many years’ experience with these very large programs.
Review of IDRC’s Devolution Process
Following several decades of experience with international secretariats and other multi-donor organisations established to carry out portions of IDRC programs, a pattern emerged in that many of these secretariats (some as large as or larger than IDRC itself) were devolved once they either met their original research goals or became self-sufficient. Many complex issues such as sustainable funding, leadership, governance frameworks, etc. are involved in devolving these organisations. It became clear that some devolutions were better than others. TGN carried out a detailed study to determine lessons learned from both successful and less successful devolutions and how to better manage devolutions in the future.
Over 100 Ministerial Performance Assessments and Review
TGN worked for several years adapting and refining “Organisational-self Assessment” approaches to large and complex government ministries. To date, TGN has worked with change teams in over 100 ministries in four countries facilitating the development of knowledge and skills so that these organisations could rigorously assess their own performance and develop performance improvement plans.