Performance Measurement and Outcomes

In today's complex world, results are rarely achieved in isolation but rather through partnerships - making it much more difficult to report on outcomes. TGN has been working to integrate emerging approaches, such as Outcome Mapping, to bypass potential roadblocks and present a true evaluation framework that assesses outcomes and behavioural and capacity changes.

We utilise a three-stage process:

Identify the Vision - Interviews and workshops pose questions regarding stakeholders, desired long-term changes, behavioural and relationship factors, and key success indicators, all of which lead to a detailed evaluation framework.

Monitor Performance - TGN provides a comprehensive real-time monitoring process to gauge success with the use of progress indicators, developed in Stage One, and supplemented by traditional performance measurement tools.

Evaluate and Report - With a blend of comtemporary evaluation techniques and tools, we work with you to identify results, including sustainable outcomes exhibited by capacity building or behavioural change. We also help you to use the evaluation findings to determine programme design or priority modifications that may increase the quality or scope of results.

TGN has applied this process to governance improvements, capacity building, and social and economic policy activities successfully, both in Canada and abroad.